---
title: Mark an invoice as sent (and undo it)
description: Sent the invoice yourself, by WhatsApp, on paper or from your own email? Mark it as sent so its status and reminders stay correct.
---

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# Mark an invoice as sent (and undo it)

Sent the invoice yourself, by WhatsApp, on paper or from your own email? Mark it as sent so its status and reminders stay correct. No email goes to your customer.

### Mark as sent

**Web:**

1. Open the draft invoice and click **Send invoice** (in the editor: **Preview and send**).
2. In the send panel, click **Mark as sent**.

**App:**

1. Open the draft invoice and tap **More actions** → **Mark as sent**, or hold its row in the list.
2. Confirm in "Mark invoice as sent?".

The status changes to **Sent**. The invoice activity shows "Manually marked as sent. No email was sent to the customer."

### Undo it

- **Web:** open the invoice and click **Undo mark as sent**.
- **App:** tap **Undo** in the message that appears for a few seconds. You'll see "Restored to draft". To undo later, use the website.

The invoice goes back to **Draft**. You can undo until your customer views, downloads or pays the invoice, or until you send it by email.

### Good to know

- Draft invoices never get reminders. Once an invoice is marked as sent, its reminders can go out.
- Paid and void invoices can't be marked as sent.
- To give your customer the invoice, copy its link (**Share**, or **Get shareable link** in the app) or download the PDF.

### FAQ

**I don't see "Undo mark as sent" any more.** Your customer has viewed, downloaded or paid it, or it was emailed. You'll see "This invoice can no longer be restored to draft."

**It says "Invoice is already paid and can't be marked as sent."** That's expected. A paid invoice is already complete.

**Will my customer get reminders?** Yes, if reminders are set up and ticked on the invoice.

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