---
title: Refund policy
description: InvoiceQuick doesn't offer refunds, but you get a 30-day free trial. Here's what we do if there's a billing mistake on our side.
---

[Skip to content](https://knowledge.invoicequick.com/refund-policy#main-content)

English

Show submenu for translations

![IQ\_Logo.png\]](https://knowledge.invoicequick.com/hs-fs/hubfs/IQ_Logo.png?height=36&name=IQ_Logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to invoicequick.com

 Go to invoicequick.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [InvoiceQuick Resource Hub](https://knowledge.invoicequick.com/?hsLang=en)
2. [Billing](https://knowledge.invoicequick.com/billing?hsLang=en)

# Refund policy

### We don't offer refunds

- **Payments are not refundable.** This includes monthly and annual payments, and **automatic renewals**.
- We don't refund unused time, including the rest of the period after you cancel, switch plans or delete your account.
- **Try before you pay:** the 30-day free trial is free, needs no card, and is never charged automatically on the web.
- **Cancel before your renewal date** to avoid the next charge. You'll find your **Next billing date** on the Billing page. We don't send a renewal reminder.
- Deleting the app or your account doesn't cancel an App Store or Google Play subscription.

Terms of Use §7.5 says fees are non-refundable "except (a) where a billing error occurs on our end, or (b) where a refund is required by law."

### Billing errors on our side

If we made a billing error, we'll refund it once we've checked your account. Billing errors are:

- a duplicate charge for the same period
- a charge after you deleted your account, or after a cancellation that didn't go through on our side
- a mistake when we moved your account to a different plan or price

Email **[support@invoicequick.com](mailto:support@invoicequick.com)** from your account email with the receipt number ("Your receipt from Invoice Quick #…").

### App Store and Google Play purchases

Apple or Google bill these, so **refunds come from Apple or Google**, under their own rules. We can't refund store purchases.

### Credit is different

Switching from annual to monthly turns unused time into **credit** on your account. That credit pays your next invoices. If you'd rather have leftover credit back on your card, email us and we'll refund it.

Switched to annual by mistake? Switch back to monthly, then ask us to refund the leftover credit. See *Switching between monthly and annual (and how to cancel without switching)*.

### FAQ

**My annual plan renewed and I don't use InvoiceQuick any more. Can I get a refund?** No, renewals aren't refundable. Cancel now so it won't renew again. You keep full access until the end of the period you paid for.

**I cancelled within 14 days. Can I get a refund?** No. We don't have a refund window. The 30-day free trial is how to try InvoiceQuick first.

**I think I was charged by mistake.** Email us as described under **Billing errors on our side**. Please contact us before opening a dispute with your bank.

- [Customers](https://knowledge.invoicequick.com/customers?hsLang=en#main-content)

    - [Payments](https://knowledge.invoicequick.com/customers?hsLang=en#payments)
- [Estimates](https://knowledge.invoicequick.com/estimates?hsLang=en)
- [Invoicing](https://knowledge.invoicequick.com/invoicing?hsLang=en)
- [Invoice settings](https://knowledge.invoicequick.com/invoice-settings?hsLang=en)
- [Dashboard](https://knowledge.invoicequick.com/dashboard?hsLang=en)
- [Settings](https://knowledge.invoicequick.com/settings?hsLang=en)
- [Common Questions](https://knowledge.invoicequick.com/common-questions?hsLang=en)
- [Invoice reminders](https://knowledge.invoicequick.com/invoice-reminders?hsLang=en)
- [Attachments](https://knowledge.invoicequick.com/attachments?hsLang=en)
- [Reports](https://knowledge.invoicequick.com/reports?hsLang=en)
- [Billing](https://knowledge.invoicequick.com/billing?hsLang=en)
- [Expenses](https://knowledge.invoicequick.com/expenses?hsLang=en)
- [Recurring invoices](https://knowledge.invoicequick.com/recurring-invoices?hsLang=en)
- [Account Settings](https://knowledge.invoicequick.com/account-settings?hsLang=en)
- [Accounting](https://knowledge.invoicequick.com/accounting?hsLang=en)
- [Import and Export](https://knowledge.invoicequick.com/import-and-export?hsLang=en)
- [Items and Tasks](https://knowledge.invoicequick.com/items-and-tasks?hsLang=en)
- [Email](https://knowledge.invoicequick.com/email?hsLang=en)

[![Chill listening crop-3](https://knowledge.invoicequick.com/hs-fs/hubfs/IQ_Logo.png?width=99&height=24&name=IQ_Logo.png "Chill listening crop-3")](https://knowledge.invoicequick.com/?hsLang=en)

Help Center

Copyright © 2026, InvoiceQuick