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Notifications: the bell, Updates and email alerts

InvoiceQuick lets you know when something happens to your invoices and estimates: a customer views, downloads or pays one, an estimate is accepted, or an email bounces.

Where to find them

  • Website: the bell icon at the top shows your latest notifications and an unread count. Click View all notifications for the full list.
  • App: Menu → New Updates. Updates are grouped by Today, Yesterday and Earlier. Tap one to see details and a next step, such as Send receipt or Resend invoice.

Click Mark all as read (app: Mark all read) to clear the count.

Notifications belong to the company you're in. Switch company to see another company's.

Choose how you're told

  1. Website: click your name → Notifications, or the bell → Preferences. App: Menu → Profile → Notification settings.
  2. For each event, tick Bell (the bell and Updates) and/or Email.
  3. Click Update on the website. The app saves each change straight away.

New accounts start with Bell on and Email off.

Tick Desktop to get alerts on your computer, or App to get them on your phone in the InvoiceQuick mobile app.

Who gets notifications

Most notifications go to the company owner. Two exceptions:

  • When your customer downloads an invoice or estimate, the person who created it is told.
  • Import and export results go to the person who started them.

If you're a manager or team member, check the document's activity log to see what else happened.

Good to know

  • The app checks for new updates every 5 minutes while it's open.
  • Export results are always emailed.
  • "Updates" shows recent events. The full history is in each invoice's activity.

FAQ

I'm a manager and get no notifications. That's expected. Most go to the owner. You'll still hear when a customer downloads a document you created, and when your own imports and exports finish. Open the invoice to see its activity.

I turned on App notifications but nothing pops up. Check that notifications are allowed for InvoiceQuick in your phone's settings. You can also open Updates in the app, or turn on Email.