Pause, re-activate or stop a recurring invoice

You can pause a recurring invoice and start it again later, or delete it to stop it for good. Invoices it already sent are never affected.

Pause or re-activate

Web

1. Go to Invoicing → Recurring invoices.
2. Open the row menu (or the preview) and choose Pause profile or Activate profile.

App

1. Go to Menu → All modules → Recurring invoices.
2. Hold the row and tap Pause profile or Activate profile.

While paused, nothing is created or sent. When you re-activate, nothing goes out straight away. The next invoice is sent on its Next send date.

Change the next send date

1. Open the recurring invoice and choose Edit.
2. Web: change When should we send the next invoice? App: change Next send date.
3. Save.

After any edit, open the preview and check Next send and Occurrences look right.

Stop it for good

• Web: row menu → Delete, then confirm "Delete this recurring invoice?".
• App: hold the row → Delete.

Deleting is permanent. Any scheduled send is cancelled. Invoices it already created stay in your Invoices list.

Completed recurring invoices

If you set a fixed number of invoices, the recurring invoice shows Completed after the last one is sent. It can't be activated again. To start a new run, choose Duplicate.

Good to know

• If your plan ends, your recurring invoices are paused at their next send. Subscribing again doesn't restart them. Re-activate each one.

FAQ

My recurring invoices stopped sending. Open Recurring invoices and filter by Paused. Re-activate the ones you need. If one says Completed, duplicate it.

If I delete it, are the invoices it sent deleted too? No. They stay in your Invoices list, and your customer can still view and pay them.